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FAQs Archive - Page 2 of 5

Q: How do I find my product?

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

Q: How do I navigate the site?

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

Q: How do I use a coupon?

After adding items to your cart, click the " View Cart " link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.

Q: Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse.

Q: I have a question on my charges.

Click the " My Account / Order Status " link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.